Customer Success Story

Historic Guest House in Provence Delivers Seamless EV Charging with Zero Admin

Monastère de Ségriès – Provence, France

Monastère de Ségriès

About Monastère de Ségriès

Nestled in Provence, France, Monastère de Ségriès is a beautifully restored former monastery turned guest house.

Today, the family-run property hosts:

  • Retreats
  • Corporate seminars
  • Weddings and celebrations
  • Fully catered private events

The family has lived on the property longer than the monks once did — and continues its legacy of hospitality in a modern way.

Visit the Monastery's website.

The Challenge

As more guests began arriving with electric vehicles, the team wanted to offer EV charging — but in a way that remained consistent with their core values:

The key objectives were:

  • Simple
  • Autonomous
  • No added administrative burden
  • No awkward payment handling

Charging needed to be available exclusively to guests, and it needed to operate independently without staff involvement.

format_quoteI wanted to allow my customers to charge their cars fast and autonomously. I didn’t want to bother with making them pay directly.

For a hospitality venue focused on experience, EV charging had to feel effortless — both for guests and for the business.

Why Killswitch

After reviewing different options, Killswitch stood out immediately.

check_circle No Upfront or Monthly Costs
Killswitch offered exactly what they were looking for:
  • No subscription
  • No setup fees
  • Only a small transaction fee when guests pay
format_quoteNo upfront costs or monthly costs. I can set my price and forget about it.
check_circle Simple Guest Experience
Guests can pay via:
  • Mobile payments: Apple Pay® or Google Pay®
  • Credit and debit card

No app downloads. No account creation. Just scan and charge.

check_circle Works with Almost Any Charger
Killswitch’s flexibility ensured compatibility with their existing hardware.
check_circle Responsive, Human Support
format_quoteThe final decision was taken after talking with Killswitch Support — extremely responsive, helpful and wanting to try new things.”
Personal support and willingness to collaborate were key differentiators.
format_quotePretty much scores max points on all fronts compared to all other options I looked into.

Implementation Experience

Even though their charger model had not previously been integrated with Killswitch, setup was quick and collaborative.

format_quoteThe basic workings were very quick. We tried to implement some extra features together. Once things were ironed out it’s been great ever since.

Once configured, the system required no ongoing effort.

format_quoteSet it and forget it.

Support Experience

When support was needed, it was immediate and effective.

format_quoteYes, we’ve contacted Support a few times — and it was just great.

For a family business without technical staff, responsive support makes all the difference.

Guest Feedback

Guest response has been positive.

format_quoteWe had good feedback from our customers and no complaints.

Occasionally, older guests may require brief assistance — but overall, the QR-based system is intuitive and easy to use.

The Results

Since implementing Killswitch, Monastère de Ségriès now:

  • Offers exclusive EV charging for guests
  • Collects payments automatically
  • Avoids subscriptions and fixed software costs
  • Eliminates manual billing and reconciliation
  • Generates additional revenue effortlessly

Most importantly:

format_quoteIt’s a set it and forget it service that brings in revenue with no headache.

Would They Recommend Killswitch?

Without hesitation.

format_quoteFor my whole experience described above. Thanks again Carlos (and Killswitch)!

What This Means for Hospitality Businesses

Monastère de Ségriès demonstrates how independent guest houses and hotels can:

  • Modernize their offering
  • Meet EV driver expectations
  • Increase guest satisfaction
  • Add a new revenue stream
  • Avoid operational complexity

All without subscriptions, IT projects, or administrative overhead.

Ready to Offer EV Charging at Your Property?

If you run a hotel, guest house, retreat center, or event venue, Killswitch lets you activate EV charging in minutes. Create your free account and start today: