Question 1

What is Killswitch?

Accepted Answer

Killswitch is a cloud-based EV charger management and payment platform that lets you control access to EV chargers and collect payments using QR codes, RFID tags, or prepaid balances — with no subscriptions or setup fees.

Question 2

Who is Killswitch for?

Accepted Answer

Killswitch is ideal for independent EV charger owners and small-to-mid-size operators, including hotels and guesthouses, parking garages and car parks, condos and residential buildings, retail stores and shopping centers, cafés, office parks, and mobility services. Large networks can also use Killswitch, but it is designed to be easy to install and self-managed.

Question 3

Do I need special hardware to use Killswitch?

Accepted Answer

No hardware is required if your charger supports OCPP. You can connect OCPP-compatible chargers directly to Killswitch using our free OCPP server. For chargers without OCPP support, Killswitch can optionally be used with a Shelly® smart switch.

Question 4

Does Killswitch work with any EV charger?

Accepted Answer

Killswitch works with most OCPP-compliant EV chargers and can also be used with non-OCPP chargers via optional integration hardware. This allows you to use Killswitch with existing or new chargers, regardless of brand.

Question 5

How long does it take to set up?

Accepted Answer

Most users can set up Killswitch in minutes: (1) connect the charger (OCPP or Shelly®), (2) generate a QR code, and (3) start charging. No software installation or on-site configuration is required.

Question 6

Does Killswitch charge a monthly subscription?

Accepted Answer

No. Killswitch has no subscriptions, no licensing fees, and no setup costs. You only pay a small transaction fee when you enable payments and receive revenue.

Question 7

What payment methods are supported?

Accepted Answer

Drivers can pay using credit and debit cards, Apple Pay®, and Google Pay®. No app download or user account is required.

Question 8

What payment models does Killswitch support?

Accepted Answer

Killswitch supports multiple payment flows, including prepayment, pay-per-use (postpaid), prepaid RFID tags, and deposits. You can choose different models per charger or location.

Question 9

How do drivers access the charger?

Accepted Answer

Drivers can access chargers using QR code scanning (smartphone-based), RFID tags or cards, or prepaid access. You decide who can charge and under which conditions.

Question 10

Can I offer free charging?

Accepted Answer

Yes. You can configure chargers for free access (QR or RFID) or combine free usage with paid charging, depending on your needs.

Question 11

Do users need to create an account or download an app?

Accepted Answer

No. Killswitch is app-free and account-free for drivers. Charging starts by scanning a QR code or tapping an RFID tag.

Question 12

Does Killswitch support RFID tags?

Accepted Answer

Yes. Killswitch supports unlimited RFID tags and advanced tag management features.

Question 13

Can RFID tags be prepaid?

Accepted Answer

Yes. You can issue prepaid RFID tags with automatic balance tracking, top-ups, and usage reporting. RFID tags can also be shared across sub-accounts, making them ideal for residential buildings, offices, and shared parking spaces.

Question 14

Can I manage multiple chargers or locations?

Accepted Answer

Yes. Killswitch allows you to manage multiple chargers, locations, and properties from a single dashboard.

Question 15

Does Killswitch provide usage and revenue reports?

Accepted Answer

Yes. You get detailed reports on charger usage, energy consumption, payments and revenue, and RFID tag activity. Reports are available per charger, user, or location.

Question 16

Can I automate billing and reporting?

Accepted Answer

Yes. Killswitch integrates with Zapier, allowing you to automate invoicing, reporting, and data exports to your existing tools.

Question 17

Can I manage partners or sub-accounts?

Accepted Answer

Yes. Killswitch supports sub-accounts with automatic revenue sharing, making it easy to work with partners, tenants, or resellers.

Question 18

Can I brand the checkout experience?

Accepted Answer

Yes. You can co-brand the checkout page with your logo to increase brand visibility and trust.

Question 19

Why choose Killswitch over other EV charging platforms?

Accepted Answer

Killswitch stands out because it requires no subscriptions or setup fees, works out of the box with OCPP chargers, offers QR-based access with no app, supports payments, prepaid charging, and RFID, and is built specifically for independent hosts and small operators.

Question 20

Is Killswitch suitable for public and private parking?

Accepted Answer

Yes. Killswitch can be used in both public and private parking spaces, with full control over who can access the chargers and how payments are handled.

Hardware and Service Partners

Get in touch with our official service partners for turn-key solutions that include: EV chargers, hardware installation, Killswitch configuration and specialized support.

Partner List